Customer Support & Helpdesk

AI-powered support automation platform with knowledge management and chatbot tools.

Multi-channel helpdesk software supporting cloud and on-premise deployment for global teams.

Knowledge base and self-service helpdesk platform for SaaS and enterprise teams.

ITSM and service management platform with AI-powered self-service and automation.

Free open-source self-hosted help desk and shared mailbox software.

Simple help desk software for small businesses with shared inbox and knowledge base.

ITSM and service desk platform for IT teams with asset management and ITIL workflows.

On-premise and cloud help desk ticketing system for IT teams and customer support.

Customer support tool built for Slack-first teams handling email tickets within Slack.

ITSM and help desk software with ITIL processes and asset management.

Cloud help desk and ticket tracking system for small businesses, schools, and agencies.

Modern customer support platform built for B2B SaaS engineering teams.

Help desk and shared inbox software bundled with knowledge base and chat tools.

Customer operations platform consolidating support, success, and engineering workflows.

Cloud-based IT service management with AI-powered ticket routing and asset management.

Email-focused shared inbox helpdesk emphasizing simple ticketing and collaboration.

B2B-focused customer support software with customer-centric ticketing and account management.

Service management platform for IT, facilities, and HR shared service teams.

Multichannel customer engagement inbox for European SMBs covering WhatsApp, email, and chat.

Asynchronous video help platform letting support agents record screen recordings for customers.

Open-source web-based helpdesk and customer support system from Germany.